🚚 Shipping & Return Policy
All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Eco-Friendly Shipping
We're committed to our green mission! All orders are shipped in:
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100% recycled cardboard boxes
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Plastic-free packaging materials
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Biodegradable packing tape
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your order here: [Insert Tracking Link]
Shipping Delays
Sometimes delays happen that are beyond our control. Your understanding is appreciated during:
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Inclement weather
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Carrier delays
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High volume seasons
Returns
We want you to love your eco-friendly products! If you're not completely satisfied, you may return most items within 7 days of delivery for a full refund.
To be eligible for a return:
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Item must be unused and in its original condition
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Item must be in the original packaging
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Return request must be made within 7 days of delivery
Return Shipping Costs
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If the return is our error: We'll cover return shipping
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If you changed your mind: Customer pays return shipping
Refunds
Once we receive your return:
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We'll inspect the item and notify you of approval
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Refunds are processed to your original payment method
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Please allow 4-10 business days for the refund to appear in your account
Exchanges
We happily exchange items for a different size or color, subject to availability. Contact us at makehomegreen526@gmail.com to request an exchange.
Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
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Opened personal care products
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Used composting items
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Opened cleaning products
Contact Us
Have questions about our Shipping & Returns Policy? We're here to help!
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Email: makehomegreen526@gmail.com
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Response Time: Within 24 hours during business days