🚚 Shipping & Return Policy

All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Eco-Friendly Shipping

We're committed to our green mission! All orders are shipped in:

  • 100% recycled cardboard boxes

  • Plastic-free packaging materials

  • Biodegradable packing tape

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your order here: [Insert Tracking Link]

Shipping Delays

Sometimes delays happen that are beyond our control. Your understanding is appreciated during:

  • Inclement weather

  • Carrier delays

  • High volume seasons

Returns

We want you to love your eco-friendly products! If you're not completely satisfied, you may return most items within 7 days of delivery for a full refund.

To be eligible for a return:

  • Item must be unused and in its original condition

  • Item must be in the original packaging

  • Return request must be made within 7 days of delivery

Return Shipping Costs

  • If the return is our error: We'll cover return shipping

  • If you changed your mind: Customer pays return shipping

Refunds

Once we receive your return:

  • We'll inspect the item and notify you of approval

  • Refunds are processed to your original payment method

  • Please allow 4-10 business days for the refund to appear in your account

Exchanges

We happily exchange items for a different size or color, subject to availability. Contact us at makehomegreen526@gmail.com to request an exchange.

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Opened personal care products

  • Used composting items

  • Opened cleaning products

Contact Us

Have questions about our Shipping & Returns Policy? We're here to help!

  • Email: makehomegreen526@gmail.com

  • Response Time: Within 24 hours during business days